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Visit our website or contact us directly to learn more about our services and how they can benefit your business.

Genia Pulse stands out due to our innovative AI technology, customer-focused approach, and expertise in delivering high-quality, adaptable solutions customized to meet the unique needs of each business.

Yes, our ASR and conversational bot solutions support multiple languages, guaranteeing effective communication with a diverse customer base.

Contact us through our website to schedule a demo and discuss how our solutions can be customized to meet your specific business needs.

We provide complete support, including help desk services, regular updates, and problem-solving to guarantee your systems are always running smoothly.

We implement advanced encryption and security protocols to protect sensitive information and guarantee compliance with industry standards.

Yes, our solutions are flexible and can be customized to meet the needs of businesses of all sizes, from small startups to large companies.

Our services are flexible and can benefit a wide range of industries, including customer service, call centers, retail, healthcare, finance, and more.

Yes, our solutions are designed to integrate with your existing systems, guaranteeing a smooth transition and improving the efficiency of your operations.

Genia Pulse solutions can optimize your business operations by automating routine tasks, providing detailed analytics, improving customer satisfaction, and guaranteeing overall efficiency.

Sentiment analysis is a tool that analyzes and interprets customer emotions from their interactions, providing real-time sentiment detection, inclusive insights, feedback analysis, preventive problem solving, and improved customer engagement.

Our intelligent telephony agent automates routine call center tasks, provides real-time interaction, uses natural language processing, integrates smoothly with existing systems, and offers inclusive analytics to improve call center efficiency.

ASR is a technology that converts spoken language into text in real-time, allowing efficient handling of customer requests, improving accessibility, and providing detailed analytics.

Our conversational bots can handle up to 95% of frequently asked questions, provide personalized interactions, integrate across multiple channels, and assist in lead generation and sales, reducing the workload on your support team.

Genia Pulse provides services such as conversational bots, ASR, intelligent telephony agents, and sentiment analysis to help businesses optimize their operations and improve customer interactions.

Genia Pulse is a branch of Softgenia that offers advanced AI-driven solutions, including conversational bots, ASR (Automatic Speech Recognition), intelligent telephony agents, and sentiment analysis.

Let's Make Something Great Together!

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VAT and Tax Code 13220190964
REA - MI 2710671
PEC - softgeniasrl@onepec.net
Share Capital - 10,000 euro

Contact US

Milano (MI) Viale Monte Nero 70 CAP 20135
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